Request deletion
Email support@davoactive.co.uk from the same email address you use to sign in. Use the subject “Delete my Davo Active account”. We may ask you to verify ownership before completing the request.
What will be deleted
We will remove your Davo Active membership record and the account identifiers held by Davo Active. We aim to complete verified requests within 30 days. Limited information may be retained where required for fraud prevention, accounting, legal claims or other legal obligations.
Cancel your subscription separately
Deleting app data does not automatically cancel a Stripe subscription. Cancel through the Stripe subscription-management link in your receipt or ask support to help before requesting deletion. This prevents future renewal charges.
Delete workout logs from your device
Workout logs and goal settings are stored locally in your browser. Remove them by clearing site data for davoactive.co.uk in your browser settings. They may otherwise remain on that device after your server-side membership record is removed.